The Art Of “No”
September 25th, 2006 by Jerome Dahdah
This was passed on to me some time ago, but I just came around to reading it. Derek Powazek has an insightful article up on the presence the word “no” has in our daily work lives as designers, and a more productive alternative worth consideration:
[..] what nobody ever teaches us is perhaps the most important thing you can learn to be a successful working designer: How to not say “no.” If I could give one piece of advice to the designer just getting into client work, or even some who’s been doing this for a while, it’s this: The next time you want to say “no” to a client, boss, or colleague, say this instead: “Why?”
Sometimes it’s the simple things that can do wonders.
parasight.de